The Three C’s of Relationships
Relationships – though it sometimes seems like we can’t live with ‘em, I doubt we’d want to live without ‘em. With their vast range of emotions, they provide the delicious texture and color of our...
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10 Tough-Love Rules For Writing Compelling Email
Crazy, isn’t it, how much of our work revolves around email these days. As the sheer volume has increased, the cumulative effect of unnecessary back-and-forth is keeping us chained to our inboxes. Time...
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What A Flight Attendant Can Teach Us About Creating Certainty in An Uncertain...
Recently, on a cross-country flight from New York to California, the flight attendant announced: “We’re heading into a thunderstorm so the seatbelt sign will be on for the next 45 minutes. Feel free...
View Article“I See You.” How to Catch People Doing Things Right…
I was coaching a healthcare executive who’s caught between a rock and a hard place. The staff at his hospital are unhappy and at one point threatened to quit en masse if changes weren’t made. Why? They...
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